Payment and Pricing
We accept payments from Visa or Mastercard, transactions are billed in New Zealand Dollars. Once items are in stock and ready for dispatch we will process payment for order and delivery charges using your nominated credit card. The merchant name to appear on your statement will be Go Dive Center.
Products listed on this site are in New Zealand dollars and include GST, but does not include delivery charges.
We endevour to deliver stocked items within 3-5 working days (within New Zealand, 10-20 for International deliveries), of us confirming receipt of your order. If we are unable to supply the product/s or if there is to be a delay (eg out of stock/rural or remote location), we will notify you as soon as practical, in which case you may cancel the order (or part there of), and receive a refund including applicable delivery charges. Deliveries are made by courier, we cannot deliver to a PO Box, please provide us with a physical address. An email will be sent to you when the product/s have been dispatched to enable you to track and trace your order.
Delivery to be calculated prior to shipping.
We offer a 30 day refund or exchange on products purchased online with proof of purchase. The product must be in unused condition with original packaging including instruction manuals etc. Please include packing slip with reason for return or exchange and as proof of purchase. If the item is faulty it maybe sent to supplier for assesment before a refund or exchange is offered. We do not refund the original delivery costs or for the return freight costs. Returns are your responsibility until recieved by us at Go Dive Center, we will email you to confirm and to update you on the process. Refunds will be credited through your original payment method.
Your privacy is important to us. We may collect personal information about you when you contact us to enquire about our site or any of it's products and services. We will only use your personal information to record and process your order, add to our data base so we may inform you of specials via email.
Your payments are processed through the secure DPS Payment Express System.
No credit card details are stored by by us
We will never disclose your information to a third party.